Roompad settings getting back to default on reboot

Incident Report for SharingCloud®

Identified

We've received the updated Flex/APK from QBic. We’ll share another update once testing is complete and we’re ready to roll it out

Posted Oct 16, 2026 - 17:53 CEST

Investigating

Some Roompad settings revert to their factory default values after a reboot instead of retaining the settings configured in Flex/APK.

The problem has been identified, and fixed versions of the 1.11 and 1.13 APKs are currently under testing.

Posted Oct 02, 2026 - 16:29 CEST

This incident affects: Devices (RoomPad).